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MOBILE BANKING FAQS

For Further Information...
Mobile Banking Help
Mobile Banking Enroll

What is Mobile Banking?

What equipment do I need?

Is Mobile Banking secure?

I changed my cell phone provider. Can I still access Mobile Banking?

What is Mobile Banking?
Mobile Banking is an internet-based service that allows you to access Online Banking from your cell or smart phone. You can view the following information when you access your checking, savings, CDs and loans:

  • View account balances
  • View transaction history
  • View pending transactions
  • Transfer funds
  • Make loan payments or advances

Mobile Banking is a free bank service. Standard charges from your cell phone carrier for texting or web usage will apply.

What equipment do I need?
You must have a cell or smart phone with Internet access.

Is mobile banking secure?
Yes. All message exchanges between the cell phone and server are encrypted with a 128-bit encryption. Multifactor Authentication is employed and includes: User ID, One-Time Password and PIN.

I changed my cell phone provider. Can I still access Mobile Banking?
Yes, please contact National Bank of Middlebury at (802)388-4982 to modify the provider information, or if you have access to Online Banking, log in and select Options, then Edit Mobile Banking Options.

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Security Statement
National Bank of Middlebury
P.O. Box 189
Middlebury, VT 05753-0189
802-388-4982 • 877-508-8455
Telebank: 802-388-1780 • 800-575-1780
info@nationalbankmiddlebury.com
Middlebury
Main Street
Seymour Street
Route 7 South

Brandon
Carver Street
Bristol
Main Street
Hinesburg
Commerce Street
Vergennes
Green Street
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